Senior Vacation / Leisure Travel Consultant

Why work for UNIGLOBE Geo Travel? UNIGLOBE Geo Travel is an employee-focused company that offers excellent opportunity for professional growth and development. We offer an excellent benefit plan including the opportunity to travel! We believe in being a responsible member of our community and, as such, support a number of local charities including the Alberta Cancer Foundation, Mustard Seed Church and Plan International (aka The Foster Parents Plan).

Job Description:
Our consultants love their work! Incredible knowledge of vacation travel alternatives and a sincere interest in customer satisfaction enables our Vacation Travel Consultants to select and recommend the very best vacation alternatives to leisure travel clients in our marketplace. Continual training keeps our agents knowledgeable and enthusiastic and promotes personal growth and specialization in key travel destinations.

Duties and responsibilities:

• Maintain a positive, cheerful approach to all customers both internal and external.
• Use creativity and a variety of resources to overcome challenges, acquire information, satisfy clients' needs and maximize agency revenues.
• Establish clients' needs on first contact, qualify by leading client conversations with questions and treat each inquiry with patience and focus.
• Offer comparisons and make recommendations.
• Ensure that all reservations are processed in accordance with established policies.
• Maintain current knowledge of promotions and specials and proactively advise clients of savings opportunities.
• Consistently maintain personal sales and revenue targets as established on an individual basis.
• Other duties as required.

Qualifications:

• Travel College Diploma
• Minimum 3 years Travel Consultant Experience
• Applicants must have at least 2 years experience booking international travel and complex itineraries
• Knowledge of Amadeus is considered an asset
• Excellent communication skills
• Strong selling and customer service skills
• Personable, presentable, service-oriented, accurate, efficient, able to work under pressure of deadlines.

Job Type: Full-Time
Remuneration: Salary + Incentive

To apply:
Please quote “Senior Leisure Travel Consultant YYJGEOCA” in the subject line of your email.

By Email
Email attention: Human Resources Department
Careers@Geo.ca

Please attach your resume in Rich Text Format (.RTF) or Word Document Format (.DOC) in order to have your resume reviewed more efficiently.

Thank you for your interest, however, only those selected for an interview will be contacted.